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WhatsApp Support

For quick response, message us on WhatsApp. We reply within minutes during business hours.

Call Us

Speak directly with our support team for immediate assistance.

Email Us

Send us an email for detailed inquiries or documentation.

Business Hours

Weekdays

  • Monday - Thursday 8:00 AM - 10:00 PM
  • Friday 8:00 AM - 1:00 PM
  • Saturday 2:00 PM - 10:00 PM
  • Sunday 9:00 AM - 10:00 PM

Time Zones

Our support team works across multiple time zones to serve students worldwide.

  • Pakistan Time PKT (UTC+5)
  • UK Time GMT/BST (UTC+0/+1)
  • US Eastern EST (UTC-5)
  • Middle East GST (UTC+4)

Contact FAQs

What is the best way to contact for immediate assistance?

For immediate assistance, WhatsApp is the fastest method (+92 311 6381423). Our team replies within minutes during business hours. For urgent matters, you can also call us directly.

How long does it take to get a response via email?

We respond to all emails within 24 hours, usually much faster. For course inquiries and free trial requests, we typically respond within 2-4 hours during business days.

Do you provide support in languages other than English?

Yes! Our support team can communicate in English, Urdu, and Arabic. For other languages, we can arrange translation assistance if needed.

Can I visit your physical office?

Yes, our main office in Sahiwal, Pakistan is open for visits by appointment. Please contact us in advance to schedule a visit so we can ensure someone is available to assist you.

What information should I include in my inquiry?

Please include: 1) Your full name, 2) Contact information, 3) Course of interest, 4) Student's age (if applicable), 5) Time zone, and 6) Specific questions or requirements. This helps us provide a comprehensive response.

Do you have different contact for different departments?

All general inquiries go through our main contact channels. However, for specific departments: Accounts: accounts@quranacademy.com, Technical Support: support@quranacademy.com, Teachers: teachers@quranacademy.com.

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